Support and Help Center

How Do I Place an Order Online

1. Choose your Product and Get Pricing.

• • Go to the Product Order Page.
• • Each product option (paper, size, color, quantity, etc,) has a drop down menu beside it. Click the menu to expand and view your options.
• • Select your product specifications.
• • The price of your order is displayed automatically after you've selected all your product specs.
• • To get your shipping rate, click the link "Calculate". A window will open where you can enter your zip code. Click the "Calculate" button to display the shipping methods available and the corresponding charge.

2. Upload your file and Complete your Billing & Shipping Information

• • Click on the "Attach Files" button on the order page.
• • Enter your contact details in the appropriate fields.
• • Click on the "Browse" button to start attaching your files.
• • Upload all necessary files (graphics, artwork, text, etc) for your order. Check our File Preparation Guide to ensure your files are complete and print-ready.
• • Click on the "Submit" button when you're done.
• • You will then be directed to the Shopping Cart Page where you can view a summary of your order including the product type, quantity and price.
• • Please review your order summary carefully.
• • To proceed, click on the "checkout" button.
• • You will then be directed to the Delivery Information page. Please check your Shipping Address. Select your shipping method and enter all information needed for delivery. To proceed, click on the "continue" button.
• • On the Billing Information page, please check your Billing Address. Enter your payment information in the appropriate fields. To proceed, click on the "continue" button.
• • Please review our Terms and Conditions. Then, click the box that says "I have read and agree with the Terms and Conditions."
• • Click the "Confirm Order" button to place your order.

3. Approve your Proof

• • Once you have placed your order, you will be prompted by email that a proof has been uploaded to your account 1 business day after we receive your digital files.
• • Your proof can be downloaded by logging in to your UPrinting account, go to job management, then select the invoice that is for review click the link for the proof then download. Please review your digital proof carefully.
• • When your 100% satisfied, click the "approved" button on the invoice.
• • Please note that when you approve a proof, your print job is sent to press. Once in production, changes cannot be made and turnaround time of your print job begins.

4. Waive Proof

• • If you want your job to be processed immediately you have the option of waiving your proof. To do this do not check the Get PDF proof box after you have uploaded the file. In doing so your job will be forwarded to production the same time you have successfully uploaded your file.
• • Important: Only go through this option if you are 100% sure that your file is good for print. UPrinting will not be held liable for any errors that may occur in printing if you digital file has a problem.